Boa noite.
Tenho um problema com a minha máquina e tenho esperança que me possam ajudar. Ontem o meu computador levou com o BSoD que provocou reinícios em loop... Como não sabia que mais lhe fazer, acabei por formatar o computador, visto não ter nada de essencial. O problema é que após instalar de novo o Windows, continuo com o mesmo problema. Isto acontece sempre que tento instalar a Drive da Placa Gráfica, tanto pelo Windows Update como manualmente ou Nvidia Experience. A situação é frustrante, não faço ideia do que se passa, tenho medo que a gráfica esteja danificada.
Bem, o BSoD que me aparece refere o seguinte:
driver_irql_not_less_or_equal (dxgmms2.sys)
Deixo aqui o relatório gerado pelo WinDBG:
Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\081616-23765-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*
http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*
http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 10586.545.amd64fre.th2_release.160802-1857
Machine Name:
Kernel base = 0xfffff801`3f078000 PsLoadedModuleList = 0xfffff801`3f355cf0
Debug session time: Tue Aug 16 23:19:50.515 2016 (UTC + 1:00)
System Uptime: 0 days 0:30:55.182
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
..............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {298, 2, 0, fffff800c100817e}
Probably caused by : dxgmms2.sys ( dxgmms2!VidSchSignalSyncObjectsFromGpu+16e )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000298, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff800c100817e, address which referenced memory
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.10586.545 (th2_release.160802-1857)
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 0501
BIOS_DATE: 05/09/2011
BASEBOARD_MANUFACTURER: ASUSTeK Computer INC.
BASEBOARD_PRODUCT: P8Z68-V
BASEBOARD_VERSION: Rev 1.xx
DUMP_TYPE: 2
BUGCHECK_P1: 298
BUGCHECK_P2: 2
BUGCHECK_P3: 0
BUGCHECK_P4: fffff800c100817e
READ_ADDRESS: fffff8013f3f5520: Unable to get MiVisibleState
0000000000000298
CURRENT_IRQL: 2
FAULTING_IP:
dxgmms2!VidSchSignalSyncObjectsFromGpu+16e
fffff800`c100817e 483900 cmp qword ptr [rax],rax
CPU_COUNT: 4
CPU_MHZ: d48
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 29'00000000 (cache) 29'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_SESSION_HOST: DESKTOP-6ELTV30
ANALYSIS_SESSION_TIME: 08-17-2016 00:08:39.0595
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
TRAP_FRAME: ffffd00101ef0590 -- (.trap 0xffffd00101ef0590)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000298 rbx=0000000000000000 rcx=ffffd00101ef0770
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800c100817e rsp=ffffd00101ef0720 rbp=ffffd00101ef07b9
r8=ffffd00101ef0770 r9=0000000000000000 r10=ffffc001fcc8f010
r11=ffffe001c64bb7b0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
dxgmms2!VidSchSignalSyncObjectsFromGpu+0x16e:
fffff800`c100817e 483900 cmp qword ptr [rax],rax ds:00000000`00000298=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8013f1c54e9 to fffff8013f1ba940
STACK_TEXT:
ffffd001`01ef0448 fffff801`3f1c54e9 : 00000000`0000000a 00000000`00000298 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffd001`01ef0450 fffff801`3f1c3cc7 : ffffe001`c6962840 fffff801`00000000 00000000`00000000 ffffe001`c6c96e38 : nt!KiBugCheckDispatch+0x69
ffffd001`01ef0590 fffff800`c100817e : 00000000`00000000 ffffe001`c64bb7b0 00000000`00000001 ffffc001`fcc8f010 : nt!KiPageFault+0x247
ffffd001`01ef0720 fffff800`c104683d : ffffe001`00000000 ffffe001`c8ee80b0 00000000`00000001 00000000`00000000 : dxgmms2!VidSchSignalSyncObjectsFromGpu+0x16e
ffffd001`01ef0810 fffff800`c104c453 : 00000000`00000068 ffffd001`01ef08f1 ffffc002`001228b0 00000000`00000068 : dxgmms2!VIDMM_GLOBAL::EndPreparation+0xdd
ffffd001`01ef0860 fffff800`c1065693 : ffffe001`c737bbd8 ffffd001`00000000 00000000`00000001 ffffe001`00000000 : dxgmms2!VIDMM_GLOBAL:
rocessSystemCommand+0x7a7
ffffd001`01ef0950 fffff801`3f0bea45 : 00000000`00000000 ffffe001`c7371840 fffff800`c1064960 ffffc001`fc0a3700 : dxgmms2!VIDMM_WORKER_THREAD::Run+0xd23
ffffd001`01ef0c10 fffff801`3f1bfae6 : fffff801`3f394180 ffffe001`c7371840 fffff801`3f0bea04 00000000`00000246 : nt!PspSystemThreadStartup+0x41
ffffd001`01ef0c60 00000000`00000000 : ffffd001`01ef1000 ffffd001`01eeb000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 9d06157b91a330aa28d6d546262eb64b58625e71
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 773011b588cb491216492e46518153d99ff1c9e9
THREAD_SHA1_HASH_MOD: 095cd051b92649ba772290b1d0e90a081d4df072
FOLLOWUP_IP:
dxgmms2!VidSchSignalSyncObjectsFromGpu+16e
fffff800`c100817e 483900 cmp qword ptr [rax],rax
FAULT_INSTR_CODE: f003948
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: dxgmms2!VidSchSignalSyncObjectsFromGpu+16e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 57a1b55f
IMAGE_VERSION: 10.0.10586.545
BUCKET_ID_FUNC_OFFSET: 16e
FAILURE_BUCKET_ID: AV_dxgmms2!VidSchSignalSyncObjectsFromGpu
BUCKET_ID: AV_dxgmms2!VidSchSignalSyncObjectsFromGpu
PRIMARY_PROBLEM_CLASS: AV_dxgmms2!VidSchSignalSyncObjectsFromGpu
TARGET_TIME: 2016-08-16T22:19:50.000Z
OSBUILD: 10586
OSSERVICEPACK: 545
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-08-03 10:15:01
BUILDDATESTAMP_STR: 160802-1857
BUILDLAB_STR: th2_release
BUILDOSVER_STR: 10.0.10586.545
ANALYSIS_SESSION_ELAPSED_TIME: 81c5
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_dxgmms2!vidschsignalsyncobjectsfromgpu
FAILURE_ID_HASH: {14bccf82-5452-187f-feaf-22020beca8a4}
Followup: MachineOwner
---------
Entretanto, o Windows Update oferece-me a seguinte informação:
"Ocorreram problemas ao instalar algumas atualizações, mas voltaremos a tentar mais tarde. Caso continue a ver esta mensagem e pretenda procurar informações na Web ou contactar o suporte, isto pode ajudar:
nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Graphics Adapter WDDM2.0 - NVIDIA GeForce GTX 570 - Erro 0x80246002
NVIDIA Corporation - Graphics Adapter WDDM2.0 - NVIDIA High Definition Audio - Erro 0x80246002
NVIDIA driver update for NVIDIA GeForce GTX 570 - Erro 0x80246002"
Agradeço desde já a ajuda